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CATEGORIES Online Payment Service
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Frequently Asked Questions WHERE DO YOU SHIP YOUR ITEMS? We ship WORLDWIDE, and we also ship to US Military addresses. WHAT IS YOUR METHOD OF SHIPPING? ALL items are shipped at the United States Post Office. We do NOT ship via UPS, DHL, FedEx or by any other means. Packages shipping within the United States, will be sent PRIORITY MAIL, which is normally 2-3 days (not garenteed by the PO). Packages OUTSIDE the United States will be sent Global Priority OR Airmail. PLEASE NOTE: We no longer ship EXPRESS MAIL (overnight) due to Next Day and 2nd Day garentees not getting there in time. WHEN WILL MY ITEM BE SHIPPED? Items are shipped out approximately 1-3 BUSINESS days (Monday thru Friday) after payment is received. In MOST cases, we go to the Post Office the day after payment is received. Please remember that if you are sending through the mail, we won't receive your payment for atleast 3 days, and maybe upto 10 days. So your item will be shipped after that. Also, if you purchase something and tell us in your payment that you need it by a certain day, you should make sure that there is acutally enough time to get it to you within that time frame. There are no postal services on the WEEKENDS or HOLIDAYS at our local Post Office. Due to the volume of payments, we are not able to send out additional emails when payment is received, but as mentioned, packages go out approximately 1-3 business days after payment is received. You will however, receive an eMail that gives you your shipping information along with a Delivery Confirmation Number. Go onto www.usps.com and put the Delivery Confirmation # in to check your shipment. WHO SHIPS MY ITEM? ALL items are shipped through our Shipping Department Mailroom. Items are shipped Priority Mail via the United States Post Office unless otherwise noted in the auction. Please do not ask for other methods of shipping during the Halloween season (September-October), our Shipping Department is very busy and uses this method because of the efficiency of the Post Office. Our responsibility for uninsured items ends at the post office. We are not responsible for items lost or misplaced by the post office. In the very rare event that an item goes missing, we will gladly file a search request with the post office, as you should too, but we cannot replace items lost in the mail or stolen from your mailbox. If you would like insurance on your package, it is your responsibility to request and pay for insurance. Insurance rates are as follows: For Up to $50 insurance = $1.75, $50-$100 = $2.75, $100-$200 = $3.75 HOW MUCH IS MY SHIPPING GOING TO BE? Please check the calculator at the bottom of the auction for shipping rates to your zip code. If this is going out of the United States, you will have to email us for Shipping Rates to your country. Accessory items are available for cheaper shipping when you Purchase a Costume from us at the same time. Accessories are usually not that heavy so the shipping on them will be $2 added to the costume shipping...unless otherwise noted in the description. We raise money for our Arts group and have full time jobs as well. We use a mailroom service to get packages out quickly. The service sets the prices for s+h. We make sure and include shipping calculators in auctions so buyers can see the charges up front. DO YOU COMBINE SHIPPING ON ITEMS? We can combine shipping ONLY IF each auction ends with 7 days of each other, AND you let us know that you are still shopping. Items bought after other items are paid for are not valid for shipping discounts. The reason for this is because once you pay for your item, our Shipping Department gets your package ready and sends them out. Our average turn around is 1 DAY after your payment is received...which is FASTER than most eBay Sellers. WHAT ARE THE COMBINED SHIPPING RATES? Combined shipping rates on all auctions are Regular Price on the heavist item, followed by 1/2 price shipping amounts for other auctions won. If the second item is an Accessory, it will be $2 for shipping, unless otherwise noted in the description. ** Please Note: Auctions listed with a starting price of 99 cents do not qualify for combined shipping. HOW MUCH IS INTERNATIONAL SHIPPING? Our mailroom charges actual shipping PLUS a $4 handling charge. For Items weighing less than 4 lbs., we will provide 2 different shipping options when an eBay Invoice is sent. These options include Global Priority (4-6 days), and Airmail Letter Post (5-7 days). Quotes for Global Express mail (1-3 days), or Economy Airmail Letter (4-6 WEEKS) are furnished only upon request. WHAT ABOUT INSURANCE? We do NOT offer Insurance on International Shipments. Why? Since we state "$5.00" on the Customs Form, it would be impossible for us to insure it for more and if we state that it is $40.00 on the Custom Form, your Duty and Taxes would be too high. Plus, it more than likely, will be held up in Customs. Also, your shipping charges do NOT include Insurance. 
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